
Frequently Asked Questions
What is IT & Computer Support?
IT & Computer Support is a cover plan for your computers, laptops and other IT equipment. Your plan is tailered for your needs and preferences.
Such a plan is comparable to an insurance scheme for your computers, laptops and IT equipment.
A IT & Computer Support contract means that we'll be there to get your business up and running again when things go wrong in the IT department.
Why use IT & Computer Support?
IT & computer/laptop breakdowns and problems are inevitable. At some point, you or your business WILL experience a problem.
It's not possible to predict what the problem will be, how much it will cost to repair or how long it will take to repair.
That's where we come in.
Our Support services provide you with a fixed price plan. We look after your IT equipment, and cover the cost of repairs. We'll even provide loan equipment should you need it, to get you up and running whilst repairs are carried out, should it be a more complex issue.
This means that you pay a fixed price, that you can plan for this cost, budget for it - you know what you're paying.
Otherwise, you might get hit with unexpected IT bills at inconvenient times.
What does IT & Computer Support cover?
How much does IT & Computer Support cost?
It's cheaper than an IT manager.
Your plan depends on the amount of cover you require.
We don't have to support every piece of equipment you own, just the ones you specify.
Get in touch for a no obligation quotation - give us a call on 01902 711777.
What type of IT & Computer Hardware do we supply?
Do we offer IT & Computer Hardware installation?
Cx IT Support can provide many different types of IT & computer hardware, it all depends on what your needs are and yes we can install your new hardware for you. We offer server installations,
PC / laptop installations, web content filtering installations and much more! If your business requires new hardware then just give us a call on 01902 711 777!
What Software can we supply?
Cx IT Support can provide many different types of software for your business. We provide operating system software, office software, CRM database software, internet security and anti virus software and much more!
Do we offer Software installation?
Yes! Cx IT Support will install your software for you.
Do we support Software?
Yes! Cx IT Support can support many different types of software, both on-site and remotely. To see if we have the software solution for you then just give us a call on 01902 711 777
Why does my business need a Backup Solution?
Customer information, E-mails and company accounts are just some of the critical data that is usually stored on servers & PC’s & laptops. If this data is ever lost it could put you out of business! This is why it is vital that businesses backup their critical data on a regular basis.
What kind of Backup Solutions do we offer?
Cx IT Support offer various backup solutions. Depending on your requirements we can supply and install offsite backup solutions, NAS (network attached storage) solutions and multiple USB hard drive solutions.
Which is the best Backup Solution?
Without doubt the offsite backup solution is todays best way to backup your data. Each and every night your data will be backed up to a high security data centre. Should a disaster like a fire, flood or theft ever occur then at least you can recover your data and get back up and running.
Why is IT & Computer Security important?
Without IT & computer security you are leaving the door open to hackers, viruses, spyware and other malicious software! Aside from the fact that this will drastically slow down your computers, it puts your data at risk!
What IT & Computer Security do we offer?
Cx IT Support provide antivirus solutions, firewall solutions, E-mail protection (anti spam) and web content filtering solutions. Just give us a call on 01902 711 777 if you have any questions about IT & computer security!

